Privacy Policy

Since your privacy is important to us, we provide this privacy statement explaining our online activity and the options you have on how your information is collected and used on our website and other digital channels.

Information We Collect

Personally Identifiable Information

Some services on our site, such as contact forms, questionnaires, polls, event registration, and application forms, may request you to submit personally identifiable information about yourself, such as name, e-mail address, and telephone number, to participate in such activities.

Non-Personally Identifiable Information

We, and our third-party service providers, may collect information that is anonymous or otherwise not intended to personally identify you when you visit our website. Such information may include: network or Internet protocol address and type of browser you are using, the type of operating system you are using, the web pages you have visited, sites visited before and after you visit our site, the type of handheld or mobile device used to view our website, and general location information.

Information from Social Networks

Through our third-party social media plugins, we may request that you allow our website to gain access to your social media accounts to allow you to access some services within the site, like commenting, sharing articles, and engaging with other users. Such a request will enable such services to have access to certain personally identifiable information and Non-Personally Identifiable Information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, user files like photos and videos, your list of friends, people you follow and/or who follow you, the posts or the ‘likes’ you make).

How We Use the Information

We may use the Information you provide us with to fulfil your requests for our products and services, to respond to your inquiries about our work, and to offer you other products or services that may be of interest to you.

We may also use this information to communicate with you, for example, notify you when you have been selected for an event you registered for, to inform you of new products, send notifications and to collect feedback from you about our products and services.

Data Security

The ClarityDesk uses a variety of physical and electronic security measures to ensure its databases are secure from any potential misuse, interference, loss, or unauthorised access or disclosure.

The ClarityDesk website may, from time to time, contain links to other websites. For example, an article may hyperlink to another website. We are not responsible for the privacy or cybersecurity practices of such other websites.

 

Access And Accuracy

All users have the right to access their personal information we hold about them. In exercise of this right, please contact us through social media direct message, WhatsApp tipline, email or website contact form (this is if you would like to request an access to your information and if you would like to submit a complaint concerning your privacy, or if you believe personal information we hold about you may be inaccurate). Any complaint or request will be addressed promptly and within at least 7 business days.

Information

If you would like any more information concerning how we handle your information, please contact us through social media direct message, WhatsApp tipline, email or website contact form.


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Disclaimer

This website was developed with the financial support of the Election Civic Tech Fund of AfricTivistes. Its contents are the sole responsibility of the Excellence Foundation for South Sudan and do not necessarily reflect the views of AfricTivistes. This Fund is carried out within the AHEAD Africa and Digitalise Youth projects.


hi@claritydesk.org

+211923500332

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Parent Organization

The ClarityDesk’s parent organisation, Excellence Foundation for South Sudan, is a national nonprofit that works through grassroots initiatives to support literacy, leadership, and community engagement, especially among youth and marginalised groups, to foster inclusive, high-quality lives through education, well-being, and opportunity


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