Corrections Policy

Our Commitment to Accuracy

The ClarityDesk is committed to accuracy, fairness, transparency, and accountability in all our fact-checking and media monitoring work. Despite rigorous editorial and verification processes, errors may occasionally occur. When they do, we correct them promptly, clearly, and transparently, in line with the International Fact-Checking Network (IFCN) Code of Principles.

When Corrections Are Made

A correction will be issued when:

  • A factual error is identified in a published article, fact-check, or analysis
  • New, credible evidence emerges that materially affects a conclusion
  • A source is misquoted, misattributed, or inaccurately described
  • Context has been omitted in a way that significantly alters meaning
  • An editorial judgment is shown to be inconsistent with available evidence

Minor edits that do not affect the substance of an article (such as spelling, formatting, or grammar) are corrected without a formal correction notice.

How to Request a Correction

We welcome correction requests from readers, sources, and the public.

Requests can be submitted via:

Email: editor@claritydesk.org 

Subject line: Correction Request – [Article Title]

Where possible, please include:

  • The specific article or claim in question
  • The part you believe is incorrect
  • Supporting evidence or sources

All requests are logged and reviewed by the editorial team.

Review Process
  1. Initial Assessment:

The editorial team reviews the request and assesses whether a potential error exists.

  1. Verification:

The original verification process is revisited, and additional credible sources are consulted where necessary.

  1. Editorial Decision:

   The ClarityDesk may decide to:

  •   Issue a correction
  •   Publish an update with new context
  •   Maintain the original content with an explanation
  •   Reject the request if it is unsupported by evidence

How Corrections Are Published

When a correction is warranted:

  • The original article remains publicly accessible.
  • A clearly labeled correction notice is added at the top or bottom of the article.
  • The notice explains:
    •   What was corrected
    •   Why the correction was necessary
    •   The date of the correction
  • If a conclusion or verdict changes, this is explicitly stated and justified.

Example correction notice:

Correction (12 March 2026): An earlier version of this article incorrectly stated that the incident occurred in 2024. The correct year is 2023. The article has been updated.

Updates and Evolving Information

For developing stories or ongoing situations:

  • Articles may be updated as new verified information becomes available
  • Updates are labeled as “Update” and timestamped
  • Earlier conclusions are preserved and contextualized where relevant

Independence and Non-Partisanship

Corrections and updates are made solely on the basis of evidence and editorial judgment. The ClarityDesk does not alter or remove content in response to political pressure, intimidation, financial incentives, or threats.

Alignment with IFCN Standards

This policy reflects IFCN requirements by ensuring:

  • Openness to correction requests
  • Transparent and documented correction procedures
  • Clear labeling of corrections and updates
  • Protection of sources and contributors
  • Editorial independence and accountability
Contact

For correction requests, privacy concerns, or safety-related issues, contact:
Email: editor@claritydesk.org 


Our Partners

Implemented by

Supported by


Led by


Powered by


Disclaimer

This website was developed with the financial support of the Election Civic Tech Fund of AfricTivistes. Its contents are the sole responsibility of the Excellence Foundation for South Sudan and do not necessarily reflect the views of AfricTivistes. This Fund is carried out within the AHEAD Africa and Digitalise Youth projects.


hi@claritydesk.org

+211923500332

+211985987007



Parent Organization

The ClarityDesk’s parent organisation, Excellence Foundation for South Sudan, is a national nonprofit that works through grassroots initiatives to support literacy, leadership, and community engagement, especially among youth and marginalised groups, to foster inclusive, high-quality lives through education, well-being, and opportunity


Newsletter


     

    Download The ClarityDesk App


    App Store

    Google Play