Jibi MosesNovember 16, 2025
An article by the Number One Citizen, a South Sudanese daily English newspaper, has quoted that a customer claimed they had registered for the MTN South Sudan Mobile Money (MoMo) services in 2018, but this is false.
The article (archived), published on 21 October 2025 titled ‘Cash Crunch Hits MoMo Users As MTN South Sudan Service Fails’ narrates the pain of one user, Christine Keji, who is a street vendor and says she first subscribed to MoMo in 2018.
“Christine Keji, a street vendor in Juba City, stated that she lost hope in the poor services offered by MTN after subscribing to MoMo in 2018. Her disillusionment is due to the constant denial of access to her money, even when she goes to any registered MTN agent in Juba,” the article reads in part.
Debunking the Claim:
According to the official Facebook page of MTN South Sudan, a post made on the 29th of June 2022 (archived link) announced when the MTN MoMo service officially went live in South Sudan.
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Before this announcement, MTN South Sudan ran a few announcements about the service, as seen here, here, and here, all in 2022.
Mobile Money Services in South Sudan
The first MoMo service that started in South Sudan is mGURUSH, developed by Trinity Technologies Limited (TTL), a leading South Sudanese technology firm and fintech incubator, which was launched on the 14th of July 2019 at Nyakuron Cultural Center as South Sudan’s premier mobile money platform which revolutionises the way people send and receive money with its fast, secure, and convenient services. Backed by an extensive network of agents across the country, mGURUSH ensures easy registration, deposits, and withdrawals.
Our Verdict:
The ClarityDesk finds the claim that the MTN South Sudan MoMo services started in 2018 to be false; the service was started in June 2022 according to the MTN Facebook official page.
The ClarityDesk
